

While there is a Mac program that will apparently give a shutter count, I don't use that system, so can't comment on its veracity. You can see this by looking at the file view interface on the camera (press Info to rotate through different information screens), or if you put the card in a computer, the folders should be numbered as indicated, with the files inside. So the first folder numbering would be from 0001 to -9999 and then a new folder 101 would be created with the # starting again at 001.

When you take a photo it is stored on the card within a folder called 100, and within that the numbering goes -#. If you got the Camera from new, and have not changed the file numbering features or put in a card with files from another camera with then most likely the shutter count is the file name. Is there a specific reason you need a shutter count? On the top right of the screen, there is a disc icon (3rd from right) click on that to download it to your computer. It will help you now, and for resale purposes to have a copy of the user manual, which will tell you all about the camera. For further assurance, if you still have a photo you took when you first got the camera, check that the number of the file name is smaller than the one on your screen. If it is greater than the number when you first bought the camera it is likely correct. The last four digits in that sequence are likely your shutter count.

If the shutter count (as indicated by the red arrow on the diagram) does not show, then press the Info button (see image below) on the back of the camera until it does.When that is displayed you should see one of the screens in the image below. Use the button with the blue arrow on it to view the image.

This is the best attempt you have to obtain a value without going to Canon. Perhaps if I explain the process differently.
